Pre Order Purchases

By placing an order for pre-order item, you agree to the following terms:

1. Payment Authorization

You authorize us to charge your payment method at the time of purchase. Pre-orders are charged immediately to reserve your item in our limited production run.

2. Estimated Shipping Timeline

Pre-order products will begin shipping at stated time in product description, in the order purchases are received. Shipping dates are estimates and subject to change based on supply chain factors. Delays do not qualify as grounds for chargebacks.

3. Refund Policy

• Pre-orders canceled before shipment are eligible for a refund minus a 3% processing fee.

• Once shipped, our standard return policy applies.

• Refunds or cancellations requested due to a change of mind or non-emergency reasons do not warrant a chargeback and must follow our formal refund process.

4. Delivery & Address Accuracy

It is the customer’s responsibility to provide accurate shipping details. Failed deliveries due to incorrect addresses or failure to collect the item do not qualify for chargebacks.

5. Dispute Resolution

Before initiating a chargeback, you agree to contact our support team first at [emir.ozdemir@3eeos.com] to resolve any issues. We are committed to customer satisfaction and will make every effort to find a fair resolution.